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DNATA was established by an Amiri Decree in 1959 by the
late Sheikh Rashid Bin Saeed Al Maktoum, providing
ground handling services to all airlines at Dubai International
Airport. By 1961 it was handling 772 scheduled flights and 10,500
passengers. Today the Company handles annually 80,000 aircraft
movements, 6.5 million passengers and over 250,000 tons of cargo.
Nearly forty
years on DNATA has evolved into a group of companies that includes
Emirates Airlines, Mercator (one of their roles is being NDC
for Galileo in 4 countries), DNATA Cargo (Cargo Terminal Operator),
DNATA Airport services (sole handling agent for all carriers
that operate into Dubai International Airport) and of course,
DNATA Agencies is one of the largest travel agencies in the
world.

This is
all a far cry from the days of operating from one shop in Al-Nasr
square, to now owning over 25 retail outlets throughout the
UAE and having a fully computerized network that links its
offices in several countries. The Airline Centre, Headquarters
of the Organization in Dubai, has about 1500 PCs linked to the
LAN. The Company has an enviable reputation in the Region for
market leaders in several segments of the business.
DNATA is
a household name in the UAE and one that commands a significant
amount of power. The Company has been voted for fiveconsecutive
years as the Best Travel Agency in the Middle East. In October
1996, DNATA in an unprecedented move, changed the name of its
business travel division to BTI UAE. In doing so the Company
displayed a tremendous degree of dedicated commitment and absolute
belief in the philosophy of BTI.
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